In order of appearance per page
Petrushansen (June 23, 2010). Workplace Conflict : How To Resolve Conflict in Workplace. Retrieved from http://www.youtube.com/watch?v=nVupFiks9Y0&feature=player_embedded
Conflict. (n.d.) In American Heritage Dictionary. Retrieved from http://www.answers.com/topic/conflict
Resolution. (n.d.) In Dictionary.com. Retrieved from http://dictionary.reference.com/browse/resolution
Dana, D. (2001). Conflict Resolution: Mediation tools for everyday worklife. (1st). New York: McGraw-HillLast name, First Initial. (Year). Book title: Subtitle. (Edition) [if other than the 1st]. Place: Publisher.
Kilmann, Ralph. (2007). Conflict and Conflict Management. Retrieved February 13, 2011, from Ralph Kilmann Web Site: http://kilmann.com/conflict.html
Mind Tools, Online management and leadership training. (n.d.). Conflict Resolution; Resolving conflict rationally and effectively. Retrieved February 13, 2011, from Mind Tools Web Site: http://www.mindtools.com/pages/article/newLDR_81.htm
Corporatetrainingmaterials.com. (n.d). Conflict Resolution. Retrieved February 17, 2011, from corporatetrainingmaterials.com Web Site: http://corporatetrainingmaterials.com/conflict_resolution/index.asp?gclid=CPmpq4Pil6cCFRtVgwod5V28eg
Helpguide.org, a trusted non-profit resource. (n.d.). Conflict Resolution Skills; BUILDING THE SKILLS THAT CAN TURN CONFLICTS INTO OPPORTUNITIES. Retrieved February 12, 2011, from Helpguide.org Web Site: http://helpguide.org/mental/eq8_conflict_resolution.htm
Deutsch, Morton & Coleman, Peter T., Handbook of Conflict Resolution: Theory and Practice, April 2000, Jossey-Bass
Petrushansen (June 23, 2010). Workplace Conflict : How To Resolve Conflict in Workplace. Retrieved from http://www.youtube.com/watch?v=nVupFiks9Y0&feature=player_embedded
Conflict. (n.d.) In American Heritage Dictionary. Retrieved from http://www.answers.com/topic/conflict
Resolution. (n.d.) In Dictionary.com. Retrieved from http://dictionary.reference.com/browse/resolution
Dana, D. (2001). Conflict Resolution: Mediation tools for everyday worklife. (1st). New York: McGraw-HillLast name, First Initial. (Year). Book title: Subtitle. (Edition) [if other than the 1st]. Place: Publisher.
Kilmann, Ralph. (2007). Conflict and Conflict Management. Retrieved February 13, 2011, from Ralph Kilmann Web Site: http://kilmann.com/conflict.html
Mind Tools, Online management and leadership training. (n.d.). Conflict Resolution; Resolving conflict rationally and effectively. Retrieved February 13, 2011, from Mind Tools Web Site: http://www.mindtools.com/pages/article/newLDR_81.htm
Corporatetrainingmaterials.com. (n.d). Conflict Resolution. Retrieved February 17, 2011, from corporatetrainingmaterials.com Web Site: http://corporatetrainingmaterials.com/conflict_resolution/index.asp?gclid=CPmpq4Pil6cCFRtVgwod5V28eg
Helpguide.org, a trusted non-profit resource. (n.d.). Conflict Resolution Skills; BUILDING THE SKILLS THAT CAN TURN CONFLICTS INTO OPPORTUNITIES. Retrieved February 12, 2011, from Helpguide.org Web Site: http://helpguide.org/mental/eq8_conflict_resolution.htm
Deutsch, Morton & Coleman, Peter T., Handbook of Conflict Resolution: Theory and Practice, April 2000, Jossey-Bass
